Work Groups – It can also be helpful for departments or natural work groups to assess their survey results compared to those of the organization as a whole. In addition to supporting organization-wide actions, is there an area or two that deserves attention within the smaller staff group?
When to Test Your Quality of Work Life Climate? – It can be productive to assess staff climate as part of a developing a new Strategic Plan, when major changes are being made in strategies or organization, or when new processes or services are being introduced. In future years, annually assessing the climate makes sense to help effectively manage a nonprofit to give voice to staff members on changes they think could improve attainment of organization goals or their own job satisfaction. When combined with an assessment of client survey feedback, any disconnects between the views of these groups of people can be identified.
Critical success factors for a Staff Quality of Work Life Survey are:
- Commit to survey anonymity; using an outside firm to conduct and analyze the survey can help
- Make decisions as a senior team on what improvement actions to commit to
- Share feedback of summary results with staff
- Act on key findings
- Periodically communicate progress during the balance of the year
It can be sunnier where you work. Most of us spend too much of our lives there for it not to be.